In It Together – A message from Dimitrios Argitis

March 23, 2020 /

Dear Keal / Vertafore Canada Customers:

As the world grapples with the COVID-19/Coronavirus pandemic, I want to first and most importantly send my best wishes and hopes that you, your families, and your colleagues are healthy and safe from harm. A crisis of this magnitude raises new challenges in every aspect of life, and we at Keal/Vertafore Canada are committed to working with you to help make sure that we get through it together.

Everyone has a role to play. Your customers trust you to protect and care for their personal and financial livelihoods. It’s our job to be there for you, so you can be there for them. During times of crisis, that means putting business aside to do what we can to help. That’s why, from today through July 31st, we are offering our SIG customers free access to CAP, our Client Access Portal.

CAP is our best-in-category solution for what is now a requirement of selling and servicing in the insurance industry—the ability to serve your clients online. With CAP, you can:

  • Create a customized, branded hub for all your client interactions
  • Enable your clients to access and manage policies, claims, and more 24/7 from their computer or smart device
  • Exchange documents with your clients securely and efficiently

The COVID-19/Coronavirus pandemic has accelerated certain trends in business, most notably the transition to a “virtual workplace” as businesses across the country—including many of you—work from home to slow the spread of the virus.

We understand how important it is for you to keep serving your customers during this trying time. So we’ve made this offer for our customers who do not currently own CAP – with no strings attached. It is part of our commitment to support you as you take care of your customers through this crisis and will include many onboarding resources to help you get the most out of it: implementation, self-service training, support & customer adoption tools.

To get started with CAP, follow these simple instructions:

  • Go to our CAP landing page, click “Start my free access”, and fill out your information to register
  • You will receive a welcome email with information on tools and resources to learn more
  • A member of the Keal / Vertafore Canada team will set you and your agency up on CAP and notify you once it’s ready!

If you have any questions about signing up, further details can be found on MyVertafore, or you can email us at

My Vertafore and Keal teammates and I all understand what a challenging time this is for you and your customers. We remain committed to the insurance distribution channel.  We remain committed to the end insured. Most of all, we remain committed to each and every one of you as we get through this together. 

My best to all of you,

Dimitrios Argitis General Manager & Vice-President, Vertafore Canada